Requesting trips through the app means riders can submit their trip information at any time – not only when the dispatch call center is open. To register for an account, riders must call dispatch and provide their email address. How it works: I-Ride passengers can access the On-Demand Rider App on the app store starting immediately, prior to the May 1 service launch. “Our ambition is to empower every passenger with the new I-Ride My Way mobile app so that they can utilize our service more conveniently and reliably.” “The app will also allow caretakers and parents to check if their children have been dropped off, or if they are still enroute,” he continues. What they’re saying: Executive director for I-Ride, Rick Collins, says, “With the deployment of the I-Ride My Way mobile app, powered by Ecolane Evolution software, we have enabled passengers to manage their own transportation from the convenience of their smartphone.” Starting May 1, I-Ride riders will have access to a new app that will make it easier to access I-Ride services, track trips, skip having to make a phone call to schedule service via the call center, and be able to manage their account balance. What’s happening: For over 49 years, I-Ride has served Isabella County as a transportation agency with a fleet of 41 buses, offering shared rides with curb-to-curb service.
